Delivery & Shipping

1. Payment Methods

Deliveries within Germany

For deliveries within Germany we offer the following payment options, unless otherwise specified in the respective product presentation in the offer:

Prepayment per:

• Bank transfer
• PayPal
• credit card
• iDEAL
• Immediate banking

Our bank details for your information:

Hypo Vorarlberg Bank AG
IBAN: AT47 5800 0156 6647 9014 | BIC: HYPVAT2BXXX
Recepient: Next Level Foods B.V.

Please always state your order number and your name in the intended purpose.

Deliveries within Austria

For deliveries within Austria we offer the following payment options, unless otherwise specified in the respective product presentation in the offer:

Prepayment per:

• Bank transfer
• PayPal
• credit card
• iDEAL
• Immediate banking

Our bank details for your information:

Hypo Vorarlberg Bank AG
IBAN: AT47 5800 0156 6647 9014 | BIC: HYPVAT2BXXX
Recepient: Next Level Foods B.V.

Please always state your order number and your name in the intended purpose.

Deliveries within Switzerland

For deliveries within Switzerland, we offer the following payment options, unless otherwise specified in the respective product presentation in the offer:

Prepayment per:

• Bank transfer
• PayPal
• credit card
• iDEAL
• Immediate banking

Our bank details for your information:

Recipient: Next Level Foods GmbH

Bank details Switzerland
PostFinace AG
IBAN: CH74 0900 0000 1575 9442 3  | BIC: POFICHBEXXX
Empfänger: Next Level Foods B.V.

Please always state your order number and your name in the intended purpose.

International shipments:

For deliveries abroad, we offer the following payment options, unless otherwise specified in the respective product description in the offer:

Prepayment per:

• Bank transfer
• PayPal
• credit card
• iDEAL
• Immediate banking

Hypo Vorarlberg Bank AG
IBAN: AT47 5800 0156 6647 9014 | BIC: HYPVAT2BXXX
Recepient: Next Level Foods B.V.

Please always state your order number and your name in the intended purpose.

2. Delivery

The dispatch of your order takes place by DPD, DHL from Germany, Austria.  For Switzerland by DPD, DHL or the Swiss Post we ship by default only to the countries listed below. The respective shipping costs can be found in the table below. If you wish to ship to another country, please write us an email (shop@nanosupps.de) and tell us the article with the quantity and the delivery address with the country and the corresponding postal code. We will then inform you as soon as possible whether we can also ship to the desired country and inform you about the shipping costs, as we have to ask our shipping partner in advance about the shipping options and costs.

You can also have your order delivered to an address other than the billing address. Simply enter the desired shipping address in your order. Online store security policies do not allow parcels to be delivered to recipients other than the account or credit card holder.

3. Shipping costs

Shipping within Austria

Up to a gross value of 89,99 € the shipping costs are 8,90 €. From 90,00 € gross value of goods we deliver free of shipping costs. 

Germany

Shipping costs 0,00 €

Shipping within Switzerland

Up to a gross value of 99,99 € the shipping costs are 8,90 €. From 100,00 € gross value of goods we deliver free of shipping costs. 

Switzerland

Order value up to and including 99.99 € from 100 € - €

Shipping costs 8,90 € for free

Shipping Abroad

Please note that for cross-border deliveries (outside Germany or Austria), additional duties, for example in the form of customs duties, may be payable by you.

Please use the following numbers for your foreign bank transfer:

Hypo Vorarlberg Bank AG
IBAN: AT47 5800 0156 6647 9014 | BIC: HYPVAT2BXXX
Recepient: Next Level Foods B.V.

We do not assume any bank transfer fees and any expenses incurred and may demand these.

Deliveries to other European countries

For deliveries within Europe the following shipping costs apply, regardless of the order quantity.

Country Freight charges Freight paid from

4. Information

Service/Contact

Do you have questions about your order, your customer account and also general questions about our offers and delivery? Then our service hotline staff will be happy to assist you.

You can reach us

Mon - Fri: 10:00 - 20:00
Sat: 10:00 - 18:00

under the telephone number: +49 (0) 1628333751